FAQs

FAQS

Frequently Asked Questions – Florence by Car

At Florence by Car, we understand that renting a car in a foreign city can come with many questions. That’s why we have created this comprehensive FAQ section to help make your car rental experience in Florence as smooth and stress-free as possible. Whether you’re looking for information on parking, rental costs, payment options, or driving in Tuscany, we have all the answers you need.

Our goal is to provide transparent pricing, flexible rental options, and excellent customer service to ensure you have the best possible experience exploring Florence and beyond. Below, we have compiled the most frequently asked questions to guide you through every step of your rental process.

Why Choose Florence by Car?

✔️ Strategic Locations: Convenient pick-up and drop-off points in Florence, including near Santa Maria Novella train station.
✔️ Competitive Prices: Rentals start from €50 per day, with no hidden fees.
✔️ Wide Vehicle Selection: From economy cars to luxury vehicles, electric, and hybrid options.
✔️ ZTL-Free Pick-Up: Our locations are outside the restricted traffic zones (ZTL) for easy access.
✔️ Parking Assistance: We help you find safe parking spots in Florence’s city center.
✔️ One-Way Rentals: Drop off your car in a different city for added flexibility.
✔️ 24/7 Support: Roadside assistance available for a worry-free journey.

Find Answers to Your Questions

We’ve gathered the most commonly asked questions about renting a car in Florence and Tuscany. From where to park, how to pay tolls, and which documents are required, you’ll find everything you need right here.

Still have questions? Contact our friendly customer service team or visit our rental office for personalized assistance.

🚗 Ready to start your journey? Book your car today with Florence by Car and explore Italy at your own pace!

At Florence by Car, we understand that parking in Florence can be challenging due to restricted traffic zones (ZTL). That’s why we not only provide rental cars but also assist our customers in finding convenient parking options in the city center. We recommend safe and legal parking spots such as Parcheggio Porta al Prato, Piazza Beccaria, and Santa Maria Novella Parking, ensuring easy access to Florence’s main attractions.

No, our Florence by Car locations are strategically placed outside the ZTL (Zona a Traffico Limitato), so you can pick up and drop off your rental car hassle-free without worrying about restricted access or fines.

You can rent a car from Florence by Car at our convenient rental locations in Florence, including near Santa Maria Novella train station. We offer a seamless pick-up and drop-off experience to make your trip as smooth as possible.

Our car rental rates start from €50 per day for economy vehicles. Prices vary depending on the car type, rental duration, and season. You can check our website or contact us for personalized offers and special discounts.

When driving a Florence by Car rental vehicle, you can pay tolls with cash, credit/debit card, or Telepass. For maximum convenience, we offer Telepass-equipped rental cars, allowing you to drive through toll stations without stopping.

Luxury car rentals at Florence by Car start from €150 per day. We offer premium models, including BMW, Mercedes, and Audi, for travelers looking for style and comfort.

The final cost depends on the model, rental duration, and additional services. Our fleet includes high-end vehicles with top-tier features, ensuring a first-class driving experience in and around Florence.

For eco-friendly travelers, Florence by Car provides a selection of hybrid vehicles. You can easily reserve a hybrid car online or at our rental offices.

We offer electric car rentals for an environmentally conscious travel experience. Our team will also assist you in locating the nearest EV charging stations in Florence and surrounding areas.

At Florence by Car, we offer special promotions and discounts. To secure the best rates, we recommend booking early, checking our website for exclusive offers, and considering long-term rentals for additional savings.

To ensure you get the best deal, book your car rental in advance, choose flexible rental dates, and look out for seasonal discounts available through our website and customer service team.

Yes! At Florence by Car, we accept debit cards for car rentals. However, please note that some vehicle categories may require a credit card for security deposits.

Renting a car to explore Tuscany is easy with Florence by Car. Simply book online or visit our rental locations in Florence, and choose from a range of comfortable and reliable vehicles to explore the beautiful Tuscan countryside.

The best place to rent a car in Tuscany is Florence by Car, with rental locations in Florence, the ideal starting point for visiting Chianti, Siena, Pisa, and other famous Tuscan destinations.

When renting a car in Tuscany, be aware of ZTL zones in historic towns, toll roads, and rural driving conditionsFlorence by Car ensures all rentals come with roadside assistance and GPS options, making your drive through Tuscany stress-free.

While renting at the airport can be convenient, city rentals often offer better rates due to lower fees. Florence by Car provides a more affordable and flexible alternative to airport rentals.

No, renting a car in the city is usually cheaper because airport locations charge additional taxes and fees. Florence by Car provides competitive city rates with flexible rental options.

Yes! Florence by Car offers one-way rentals, allowing you to pick up your car in Florence and return it in another Italian city. Additional fees may apply based on the drop-off location.

To rent a car with Florence by Car, you need a valid driver’s license, passport or ID, and a debit/credit card. Non-EU drivers may also need an International Driving Permit (IDP).

No, Florence by Car offers transparent pricing. Any optional add-ons, such as insurance, GPS, additional drivers, or extended mileage, are clearly outlined during the booking process.

The minimum age to rent a car with Florence by Car is 21 years old, but drivers under 25 may be subject to a young driver surcharge.

Contact

Have Other Questions?

If you need further assistance or have any additional questions, feel free to contact us! Our team at Florence by Car is ready to help with everything from car rentals and parking to driving in Florence and Tuscany.

📞 Call or WhatsApp Us: +39 351 910 3920
📧 Email Us: florencebycar@gmail.com

We are available to assist you with reservations, parking guidance, travel recommendations, and more. Contact us anytime – we’re happy to help! 🚗✨

Book Your Ride & Get Discount